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FAQ

Before your first detail.

When can I book?

Our first season starts in May 2027. We're at each partner club one weekend a month, the same weekend every month, Saturdays and Sundays from May to October. Book ahead for your tee time, or ask at the bag drop on the day if a slot is open.

How long does a detail take?

About 45 minutes for a Par, 1½ hours for a Birdie, 2½ hours for an Eagle and 4 hours for an Ace, including check-in and handoff. SUVs and trucks take about 20–25% longer. Book for your tee time and the car is ready when you walk off the 18th.

What does it cost?

Par $250 for either half, Birdie $475, Eagle $750 and Ace $1,250 for a sedan or midsize car. SUVs and trucks add 20% and three-row vehicles add 30%. Add-ons run $60 to $175.

Which package should I book?

Start with an Eagle, or an Ace if you want the paint protected for the year. After that, a Birdie on your club weekend keeps the car where the Eagle left it. Par is for in between: Front 9 if the inside is fine, Back 9 if the outside is.

Where do I leave my keys?

At the bag drop, with the attendant. The detailer picks them up there, logs them into the van's lockbox, and returns them there. If you'd rather hand them over directly, choose that option when you book.

My car uses my phone as the key. Does that work?

Yes. When you book, tell us the key type. Phone-as-key and fob-only cars need a key card or spare fob left with the keys so the detailer can open and move the car.

How do I pay?

By card when you book, or charge it to your member account where your club allows it. Add-ons you approve during the detail go on the same card or account.

What if I need to cancel?

Cancel more than 48 hours out for a full refund. Within 48 hours a cancellation fee applies. If the course closes or we cancel for weather, you get a free reschedule or a full refund.

What happens if it rains?

We check the forecast 48 hours ahead and move bookings to the drier day of the club weekend. In light rain we do interiors under our canopy and give the exterior a rain check at your next visit. Aces are rescheduled so the ceramic goes on dry. If a visit is still lost, we make it up on a weekday within about two weeks, at the club or at your home.

Will I see the work?

After every detail you get a text and a private link with before-and-after photos, the inspection checklist, any add-ons and a note from the detailer. No login needed.

Do you polish paint or apply ceramic coatings?

Not in a parking lot. Machine polishing removes clear coat, and sun, wind and dust in an open lot make the result unpredictable on expensive paint. Multi-year coatings need a controlled cure. The Ace uses a hand-applied spray ceramic that lasts about 12 months instead. Paint correction and multi-year coatings will come when we open a shop.

Is there a season package?

The Tour Card: an Eagle in May, a Birdie in June, July and August, and an Ace in September or October, for $3,080 prepaid, 10% off list. It goes on sale for the 2028 season, once members have seen the service.

Is my car covered while it's with you?

Yes. We are fully insured, including coverage for members' cars while they are in our care, and every car is photographed before and after the detail.

What about water in the parking lot?

We wash rinseless, with a sprayer and a bucket instead of a hose, using 3–5 gallons of filtered water for a whole car. Used water goes into a sealed tank under the van and is taken off site for approved disposal. Nothing runs onto the lot.

For clubs

Questions clubs ask.

What does the club provide?

An agreed work area in the lot, a covered spot for bad weather, a mention in club communications, and ideally pro-shop booking with member-account billing. No staff, equipment or cost.

How often are you at the club?

One weekend a month, the same weekend every month, May to October. Each van serves at most four clubs, so your weekend is yours. Fifth weekends are kept spare for rebookings and tournaments.

Who is on the property?

Two uniformed detailers on our payroll, a master detailer and a junior, fully insured, with the club named as an additional insured. We show our rinseless wash to your GM and superintendent before day one.

How does a partnership start?

A 30-minute demonstration in your lot for your GM and superintendent. Then we agree the work area and house rules, pick your weekend, and start in May. If the club isn't satisfied, cancel with no fee.

Ready when your round is.

Book a detail at your club and leave the keys at the bag drop. We handle the rest.